\ what we offer \

Ressource Center

We offer comprehensive IT resource management to meet the diverse needs of our clients. Our services include:

Recruitment and Onboarding

Recruitment services to find the right talent and quick integration into existing teams.

Career
Management

Monitoring and managing the career paths of resources to ensure continuous growth and talent retention.

Provision of Resources for a Defined Scope

Availability of qualified resources for specific assignments, with regular performance monitoring.

Resource Onboarding and Offboarding

Well-defined processes for onboarding and offboarding, ensuring a smooth and efficient transition.

The billing unit for the Resource Center is based on the time spent per person-day.

KONCO manages resource qualification, oversees the process, and does not maintain a dedicated resource base for this service.

Skills Pool

We offer comprehensive skills pool management that provides measurable benefits to your business :

Scalability and Flexibility

Resources are allocated efficiently according to project needs, enabling smooth scaling of operations.

Diverse Expertise

Our team comprises a diverse group of professionals with a wide range of skills and expertise.

Cost Efficiency

Pre-qualified resources reduce the time and costs associated with recruitment and onboarding, while maintaining service quality.

Continuity and Backup

Backup resources help ensure continuous project delivery and mitigate risks associated with turnover.

Innovation-Focused Teams

Multidisciplinary teams foster innovation and deliver tailored, effective solutions.

Strategic Workforce Planning

We proactively manage resources to meet future demands, helping your business remain adaptable and competitive.

The billing unit of our Skills Pool is per unit of competency per time spent (ADR)1.

The Skills Pool operates on an obligation of means and/or reinforced means, ensuring the growth and maintenance of skills within the pool to guarantee service continuity even with fluctuating demands. We maintain a resource base for our Skills Pool and provide oversight, while the qualification of resources is mixed

IT Support

We offer 24/7 technical and infrastructure support to ensure IT service continuity :

Proactive and Reactive Support

Proactive monitoring and preventive interventions to avoid incidents before they occur.

Continuity Services

Business continuity planning and risk management to ensure the resilience of IT services.

Level 1/ Level 2/ Level 3 Support

Application support and help desk to resolve technical issues.

Ticketing

Tracking, Reporting (KPI): Ticket management and tracking, with regular performance and Key Performance Indicator (KPI) reports.

We use a work unit as a billing unit

We maintain our own resource base for this service and provide oversight, while the qualification of resources is handled in a mixed manner. The service is delivered from our site.

Konco Dev - Service package

We provides complete and innovative development solutions :

Agile and DevOps Methodologies

For fast and efficient project delivery.

Continuous Integration and Continuous Deployment (CI/CD)

Automation of testing and deployments to ensure optimal quality.

Mixed Squad in Work Units

Multidisciplinary Teams: Developers, testers, security experts, etc. Flexibility and Scalability: Adjusting squads based on project needs.

Collaboration and Innovation

Encouraging innovation through close collaboration.

Responsibility and Commitment

End-to-end delivery with commitments on costs, timelines, and quality

Turnkey Solutions

Design, development, and delivery of complete, ready-to-use solutions tailored to our clients' requirements.

Research and Development Center:

Investment in R&D for new components and technologies, in partnership with tech companies and universities.

Innovation and Co-construction with the Client

Collaborating with clients to develop innovative solutions tailored to their specific needs.

The billing unit for Service Package is a Fixed Price/Work Unit , providing clients with cost predictability and transparency.

The service package emphasizes close collaboration with clients, ensuring that solutions are aligned with their specific needs and objectives. We maintain our own resource base for the Service Package, providing oversight throughout the project lifecycle, while resource qualification is handled internally.